QAR-QUBE Privacy Policy

Effective Date: July 6, 2026

QAR-QUBE LLC, operating under the QAR-QUBE brand (“QAR-QUBE,” “we,” “us,” or “our”), operates a vehicle storage, valet, vehicle-care, and concierge facility located at 325 NE 3rd Ave, Delray Beach, FL 33444, and the website qarqube.com.

This Privacy Policy explains what information we collect, how we use it, how we share it, and the choices available to you when you visit our website, contact us, request information, book services, use our facility, or otherwise interact with QAR-QUBE.

1. Information We Collect

We collect information that helps us operate our business, communicate with customers, provide vehicle-related services, maintain facility security, and comply with legal and insurance obligations.

Information You Provide to Us

We may collect information you provide when you contact us, submit a form, request a quote, book a service, join a mailing list, communicate with our team, or use our services. This may include:

• Name
• Email address
• Phone number
• Mailing or billing address
• Message or inquiry details
• Service preferences
• Reservation, drop-off, pickup, or retrieval details
• Any other information you choose to provide
  
  

Vehicle and Service Information

When you use or inquire about our valet, storage, wash, detail, or concierge services, we may collect information needed to identify, document, move, store, service, or return your vehicle. This may include:

• Vehicle year, make, model, color, and trim
• License plate number
• VIN, if provided or needed for service records
• Vehicle condition notes
• Vehicle photographs taken at check-in, check-out, or during service
• Odometer reading, if documented
• Key, access, pickup, or authorized-contact details
• Service history, service preferences, and special instructions
• Incident, damage, inspection, or maintenance-related records
  
  

Vehicle photographs and condition notes are collected to document the condition of the vehicle, support customer service, reduce disputes, and assist with insurance, safety, and operational records.

Payment and Billing Information

Payments may be processed by third-party payment processors. We may receive and maintain transaction records, receipts, invoice details, service charges, and payment status information.

We do not intentionally store full credit card numbers on QAR-QUBE-controlled systems. Payment card information is handled by our payment processor according to its own security and privacy practices.

Facility Security Footage

Our facility may use cameras, video monitoring, and related security systems. These systems may capture images or video of customers, guests, employees, vehicles, license plates, and activity on or near the premises.

Security footage may be used for:

• Facility security
• Vehicle protection
• Customer and employee safety
• Incident review
• Insurance documentation
• Loss prevention
• Legal compliance
  
  

We do not use security footage for facial recognition or biometric identification unless disclosed separately and required or permitted by applicable law.

Website and Technical Information

When you visit our website, we and our website, analytics, or technology providers may automatically collect certain technical information, including:

• IP address
• Browser type
• Device type
• Operating system
• Pages viewed
• Referring website
• Date and time of visit
• Approximate location derived from technical data
• Cookies and similar tracking technologies
  
  

This information helps us operate the website, understand visitor activity, improve user experience, diagnose technical issues, and protect against misuse.

Communications Information

If you call, text, email, submit a form, or communicate with us through a third-party platform, we may keep records of those communications, including the content of messages, contact details, timestamps, and related service notes.

2. How We Use Information

We use the information we collect for business, operational, safety, legal, and customer-service purposes, including to:

• Respond to inquiries and quote requests
• Schedule, confirm, and manage services
• Provide vehicle storage, valet, wash, detail, and concierge services
• Coordinate vehicle drop-off, pickup, retrieval, and customer communication
• Document vehicle condition before, during, or after service
• Process payments, invoices, refunds, and accounting records
• Maintain customer and vehicle service records
• Operate, protect, and improve our facility and website
• Monitor facility safety and security
• Investigate incidents, disputes, damage claims, or policy violations
• Communicate service updates, confirmations, notices, and operational information
• Send marketing messages, promotions, or updates when permitted by law and your preferences
• Maintain insurance, legal, accounting, tax, and compliance records
• Enforce our agreements, posted terms, waivers, policies, and legal rights
• Prevent fraud, unauthorized access, misuse, theft, or unsafe activity
  
  

3. Text Messaging and SMS Communications

If you provide your mobile number, QAR-QUBE may send you text messages related to your inquiry, reservation, vehicle, service, pickup, retrieval, account, or other operational matters.

With your consent where required, we may also send occasional promotional or marketing text messages.

Message frequency may vary depending on your use of our services. Message and data rates may apply.

You may opt out of text messages at any time by replying STOP, QUIT, END, CANCEL, UNSUBSCRIBE, or by otherwise clearly telling us that you no longer wish to receive text messages. You may reply HELP for assistance.

Opting out of promotional messages does not prevent us from contacting you when necessary for active service, safety, billing, legal, or transactional reasons, unless prohibited by law.

No mobile information, SMS opt-in data, or text-message consent will be sold or shared with third parties or affiliates for their own marketing or promotional purposes. We may share limited information with service providers that help us send, manage, or deliver text messages on our behalf.

4. Cookies and Website Technologies

Our website may use cookies, pixels, analytics tools, embedded features, and similar technologies to support site functionality, understand traffic, improve performance, and measure the effectiveness of our content.

You can control cookies through your browser settings. Blocking or deleting cookies may affect certain website features.

If we use third-party analytics, advertising, booking, map, form, or embedded tools, those providers may collect information according to their own privacy policies.

5. How We Share Information

We do not sell your personal information.

We may share information only as reasonably needed for business, operational, legal, safety, or service purposes, including with:

Service Providers

We may share information with companies and vendors that help us operate QAR-QUBE, including:

• Website hosting and website platform providers
• Payment processors
• Booking, scheduling, CRM, and operations software providers
• Email and SMS communication providers
• Cloud storage and data management providers
• Analytics and website-performance providers
• Security, camera, and access-control providers
• Vehicle service, wash, detail, repair, towing, or concierge vendors when needed to perform requested services
• Accounting, tax, insurance, legal, and business advisers

These providers may use information only as needed to provide services to us or as otherwise permitted by their agreements and applicable law.

Related Operational Parties

Because QAR-QUBE operates within a facility that may involve property ownership, operations management, staffing, maintenance, and service contractors, we may share information with related operational parties when necessary for facility access, safety, vehicle handling, insurance, maintenance, customer service, or incident response.

This may include property ownership or management, operations and staffing providers, website or technology managers, and other contractors supporting QAR-QUBE services.

Legal, Safety, and Insurance Purposes

We may share information when we believe it is necessary to:

• Comply with applicable law, court order, subpoena, or legal process
• Respond to law enforcement or government requests
• Protect the rights, safety, property, or security of QAR-QUBE, customers, employees, guests, vehicles, or others
• Investigate suspected fraud, theft, misuse, unsafe conduct, or violations of our agreements or policies
• Submit, defend, process, or investigate insurance claims
• Resolve disputes or collect amounts owed
  
  

Business Transfers

If QAR-QUBE is involved in a merger, acquisition, financing, restructuring, sale of assets, transfer of ownership, or similar business transaction, information may be transferred as part of that transaction, subject to applicable law.

6. Data Retention

We keep information only as long as reasonably necessary for the purposes described in this Privacy Policy, unless a longer period is required or permitted by law, insurance requirements, accounting needs, tax obligations, dispute resolution, or operational records.

Retention periods may vary depending on the type of information:

• Customer and service records may be kept for accounting, tax, legal, warranty, insurance, and operational purposes.
• Vehicle photographs, condition notes, inspection records, and incident records may be kept as needed to document services, resolve disputes, or support insurance and legal matters.
• CCTV and security footage may be retained on a rolling basis unless footage is needed for an incident, investigation, insurance claim, legal matter, or security review.
• Marketing contact information may be kept until you unsubscribe or request removal, subject to any records we must retain for compliance purposes.
• SMS opt-out records may be retained to help us honor your communication preferences.
  
  

7. How We Protect Information

We use reasonable administrative, technical, and physical safeguards designed to protect information from unauthorized access, loss, misuse, alteration, or disclosure.

These safeguards may include controlled facility access, limited access to records, secure third-party platforms, password-protected systems, staff training, security monitoring, and operational procedures for vehicle documentation and key handling.

No method of transmission, storage, or security is guaranteed to be 100% secure. We cannot guarantee absolute security, but we work to protect information using reasonable business practices.

8. Your Choices and Rights

You may have choices or rights regarding your information depending on where you live and the laws that apply.

Email Marketing

You may unsubscribe from marketing emails by using the unsubscribe link included in the message or by contacting us directly.

Text Messages

You may opt out of text messages by replying STOP, QUIT, END, CANCEL, UNSUBSCRIBE, or by otherwise clearly telling us that you no longer wish to receive text messages.

Cookies

You can control cookies through your browser settings. Some website features may not function properly if cookies are disabled.

Access, Correction, or Deletion Requests

You may contact us to request access to, correction of, or deletion of personal information we maintain about you.

We may need to verify your identity before fulfilling a request. We may also deny or limit a request where we are required or permitted to keep information for legal, accounting, insurance, safety, security, dispute-resolution, or business-record purposes.

Authorized Agents

If applicable law allows you to use an authorized agent to submit a privacy request, we may require proof that the agent is authorized to act on your behalf and may require you to verify your identity directly with us.

9. Children’s Privacy

Our website and services are intended for adults and are not directed to children under 13.

We do not knowingly collect personal information online from children under 13. If we learn that we have collected personal information from a child under 13 without proper consent, we will take reasonable steps to delete that information.

If you believe a child has provided us personal information, please contact us using the information below.

10. Third-Party Links and Services

Our website may link to or integrate with third-party websites, platforms, maps, payment tools, booking systems, social media pages, or other services.

We are not responsible for the privacy practices, security, or content of third-party websites or services. Their privacy policies govern how they collect, use, and share information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a new effective date.

If we make material changes, we may provide additional notice through the website, email, customer communication, or another reasonable method.

12. Contact Us

If you have questions about this Privacy Policy or wish to submit a privacy request, contact us at:

QAR-QUBE LLC
325 NE 3rd Ave
Delray Beach, FL 33444

Phone: (833) 383-9583
Email: iIInfo@qarqube.com